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Delivery Policy

Shipping Policy

Thank you for shopping with HANNA XAVIA. This Shipping Policy explains how we process and deliver orders worldwide.

Order Processing

All orders are typically processed within 1–3 business days (excluding weekends and holidays). During peak seasons (sales events, holidays), processing may take longer, but we always strive to dispatch orders as quickly as possible.

Once your order ships, tracking information will be sent to your email.

Shipping Methods & Transit Times

We offer a variety of shipping options depending on your delivery address. Available methods and estimated delivery times will be shown at checkout.

Domestic Shipping (e.g., USA)

Standard Shipping – Rates calculated at checkout
Expedited Shipping – Delivery in approximately 2–5 business days
Express Shipping – Delivery in approximately 1–3 business days

Exact cost and transit times depend on your selected shipping method at checkout.

Free Shipping Promotions

Free standard shipping may be available on orders over a certain purchase threshold, which will be displayed on our website and at checkout.

PO Box & APO/FPO Addresses

If your delivery address is a PO Box or APO/FPO, certain carriers (e.g., USPS) will be used for delivery. Delivery times may vary based on carrier and location.

International Shipping

We ship internationally to most countries. Shipping rates, customs duties, taxes, and delivery times vary by destination and will be calculated at checkout.

⚠️ Import duties and taxes may be charged by your local customs authority and are the customer’s responsibility.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor shipment progress.

Delays & Exceptions

During peak periods, customs processing, public holidays, or unforeseen carrier delays, delivery may take longer than the estimated transit time. HANNA XAVIA is not responsible for carrier-related delays.

Lost or Damaged Shipments

If your order is marked as delivered but you have not received it, please contact us with your order number so we can assist in tracking it.

If your package arrives damaged, please take photos and contact our support team promptly.

Contact Information

If you have any questions about shipping, please contact HANNA XAVIA Customer Service:

📧 Email: hannaxavia349@gmail.com

We will respond to your inquiry as quickly as possible.

Policy Updates

We reserve the right to modify this Shipping Policy at any time. Updated versions will be posted on this page with a revised “Last Updated” date.